Tickets and Payments Archives - Brisbane Airtrain
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Can I buy a return ticket even if my flight arrives at the Brisbane International terminal but I’m leaving from the Domestic terminal?

Yes, our return tickets are flexible. You can use your return ticket to or from either of the Airport...

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Is there a discount for booking online?

Yes, when you pre-book online you will receive a discount. There are also special fares available for 2+ passengers to Brisbane City, kids travel free* and family discounts. When you make your...

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Why have I not received a confirmation email?

Your confirmation email should arrive within 10 minutes of making a successful booking. If you have not received your email in this time and it hasn’t appeared in your Junk Mail folder, please...

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How long does my eTicket remain valid?

The eTicket is valid for two days either side of the travel date on the ticket. It can only be used for one...

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The eTicket I bought has my name on it. Can someone else use it?

Yes. The Airtrain eTickets are fully...

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What is an eTicket?

When tickets are purchased online with Airtrain, an eTicket is issued. A bar-coded ticket with a booking reservation number will be sent by email once the online purchase has been completed. This...

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Do I receive a ticket when I book online?

Yes. You will receive an email with an eTicket attached which can be printed for scanning or use the link provided to upload your eTicket to your smartphone. You will need to present your eTicket at...

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What forms of payment are accepted?

Our ticket offices accept cash, debit cards, Visa, Mastercard, American Express, Diners, JCB, and UnionPay. You can also use PayWave at our Domestic and International Airport stations. Our website...

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Can I purchase tickets online if I’m traveling from my local train station to the airport?

Airtrain's eTickets can be purchased online for travel from any station to and from the Brisbane Airport. Simply print your ticket before you travel and have it with you when travelling, or upload...

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How much does an Airtrain ticket cost?

Airtrain ticket prices vary, depending on the station of your destination or departure. You can use our online booking form to get a price and then book your ticket. Advance purchase discounts and...

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