2. What do we use your information for?
We use your Personal Information to provide you with information, process your orders and for any related or ancillary purposes, including, without limitation:
- to process transactions;
- to personalise your experience;
- to improve our website offerings based on the information and feedback we receive from you;
- to improve customer service by responding to your customer service requests and support needs;
- to enable us to comply with any regulatory reporting and legal obligations; and;
- to enable us to transfer the same to any successors and/or assigns of our business.
We may engage third party service providers with whom we have contracted to provide services, for example, IT service providers, marketing services providers, auditors, business management consultants, mail and document management service providers. These parties may be required to handle your Personal Information and if they do, they must safeguard this information and only use it for the purposes it was supplied, although we are not responsible for ensuring this. We seek to limit the information we provide these organisations to the minimum that they need to perform their services or activities for us or for you.
We use personal information that we hold about you to identify services and products that may be of interest to you.
We may contact you by email, text message, phone or by post to let you know about specials, our promotions or any new or existing products or services. We also use internet-based marketing including targeted online advertising such as Facebook and online behavioural marketing.
Our marketing agencies may contact you using information about you that they already hold, or we may provide your personal information to them, in order to serve you with more relevant advertising about our services and products.
You can contact us at any time if you no longer wish to receive marketing materials from us; wish to have your record deleted; wish to have your data modified; wish to access your record or transfer your data from us, our related entities or our partners or use the “unsubscribe” facility on our marketing emails (in the case of emailed material).