Airtrain Customer Reviews

Airtrain wins TripAdvisor Certificate of Excellence Award two years in a row!


Brisbane's Airtrain

500+ reviews

Customers are saying that "Airtrain is the only way to go!"

Rated #6 in Brisbane Transportation

Our customers rave about our service!

Once you have tried Airtrain for the first time you will also become a “raving fan”. Our customers tell us they love Airtrain as it avoids traffic jams, airport parking and they know they won’t miss their flight.

Airtrain has been awarded the TripAdvisor Certificate of Excellence for the past two years. Our research tells us that more than 90% of our customers recommend Airtrain to their friends and family. We look forward to welcoming you when you use Airtrain.

Here is some of the feedback customers are sharing about using Airtrain:

In my opinion this is really the easiest way to get to and from Brisbane airport and the city. Clean, comfortable and runs to schedule – every 20 mins. Signage at the airport to get to the Airtrain is straightforward.
Fantastic seamless service. Off the plane at domestic airport. Walk direct to train. 2 hours later at destination. Easy. Pre-bought tickets on line.
Great if travelling alone as a couple. Jump straight on the train from the airport and arrive at the City stations, or easy to transfer to other lines and get off at other suburbs. Avoid the hassle and cost of parking at the airport. Trains run frequently to and from the airport approximately every 20 minutes.
This is a very convenient, easy and reasonably priced way to go from the Brisbane Airport to the Gold Coast. Once I had picked up my luggage it only took a few minutes to get to the train station. The train came very quickly and I was on my way to the Gold Coast. I have used the Airtrain a few times now and my experience has always been a good one.
Brisbane’s Airtrain is an easy way to get from Brisbane airport to downtown Brisbane. I bought a return ticket just after arriving and caught a train 10 minutes later. Signage is easy to follow to go upstairs on the escalator and catch the train. Clean and with a nice view of the city, the Airtrain is a simple and convenient way to enter the city centre.
Quick convenient way into the city. Well under half the price of a taxi and no delays. Book online for a discount and show the barcode on your phone.
Punctual, clean and comfortable, convenient transfer to the centre of Brisbane and surrounds. The only way to get to/from the airport.
Staff were excellent, very obliging and helpful. About 2 hour trip on Tuesday night from airport to Surfers North, was happy with that.