Airtrain operates seven days a week. The Domestic and International Airtrain stations are staffed and open from 4:50am weekdays and 5:50am weekends until the last train at 10:04pm from Domestic Airtrain station and 10:08 pm from International Airtrain station, every day of the year.
Yes, Airtrain operates every day of the year. On Public Holidays our trains run on the Sunday timetable or as otherwise outlined in our online timetable. The timetables are current and any special timetables for public holidays are usually updated online a month before the event.
Trains depart every 15 minutes in peak periods and every 30 minutes in non-peak, Monday to Friday. All services on Saturday and Sunday operate every 30 minutes. Please refer to the online Airtrain timetable for a full list of up-to-date departure and arrival times.
Both stations are located within easy walking distance from the Brisbane Airport Terminals. For the Domestic Airtrain station, make your way to the Skywalk (covered walkway) outside the terminal for the station and ticket office. There are escalators, travelators and lifts from the ground level of the Domestic Airport for ease of access. The International Airtrain station is located on Level 3 of the Airport’s International terminal, with easy access via a covered walkway.
Yes, Airtrain tickets are available for purchase at the Domestic and International Airport stations for same day travel. However, when booking the (Airtrain Connect) service travelling to the Airport from the Gold Coast, your booking will need to be made 24 hours in advance, due to the chauffeur driven part of the service.
Yes, when you pre-book online you will receive a discount. There are also special fares available for 2+ passengers to Brisbane City, kids travel free and family discounts. When you make your booking online the website will automatically calculate the cheapest fare for you!
For information on offers and discounts see https://www.airtrain.com.au/tickets/offers-and-discounts/
Your confirmation email should arrive within 10 minutes of making a successful booking. If you have not received your email in this time and it hasn’t appeared in your Junk Mail folder, please email [email protected] or call freecall 1800 119 091 and quote your reservation number so the confirmation can be re-sent.
When tickets are purchased online with Airtrain, an eTicket is issued. A bar-coded ticket with a booking reservation number will be sent by email once the online purchase has been completed. This ticket can either be printed at home and presented to the station staff to be scanned as a valid ticket for travel, or uploaded using the link in the email to your smartphone for scanning.
Yes. You will receive an email with an eTicket attached which can be printed for scanning or use the link provided to upload your eTicket to your smartphone. You will need to present your eTicket at the beginning and end of your journey.
Please Note: Airtrain do not confirm a train time when you book online. Your ticket is valid for any train service on the date booked
Our ticket offices accept cash, debit cards, Visa, Mastercard, American Express, Diners, JCB, and UnionPay. You can also use PayWave at our Domestic and International Airport stations.
Our website accepts Visa, Mastercard, American Express, and PayPal.
Airtrain's eTickets can be purchased online for travel from any station to and from the Brisbane Airport. Simply print your ticket before you travel and have it with you when travelling, or upload the eTicket to your smartphone using the link in the confirmation email.
Airtrain ticket prices vary, depending on the station of your destination or departure. You can use our online booking form to get a price and then book your ticket. Advance purchase discounts and special offers are available online.
We are serious about the environmental benefits of using the train to get to the airport. Our emission savings are calculated by analysing every ticket sold and the track distance from the airport to the QLD Rail station. For example; from Brisbane International Station to Central station, a journey length of 14.44kms you will save 0.43kg CO2 emissions.
If you are travelling to or from the Gold Coast or Brisbane City, you will not need to change trains. When travelling from Queensland Rail suburban stations to or from the Brisbane Airport, you will need to change trains to an Airtrain service. Please see the Network Map for the best station to change trains at the platform required. Additional cues are also provided on trains and at the stations.
Airtrain is a privately owned and operated company. We work very closely with Queensland Rail to provide a safe, reliable and cost effective service to and from the Brisbane Airport.
Yes, all SEEQ cards are available at the Airport stations. SEEQ card entitles you to travel unlimited on Translink network in South East Queensland and up to 2 Airtrain journeys in either 3 or 5 consecutive days. Please click here for more information.
Adult, Concession (except for Post-secondary student), Senior, and Child Go Cards can be purchased at the Airport stations. They require a minimum spend of $30, this includes $20 credit and a $10 card deposit for Adult Go cards, and $25 credit and $5 deposit for all others. For Tertiary/Post-secondary students please purchase an Adult go card and register your student status on the Translink website, please see Translink for more information about the application process and timeframe. Airtrain cannot apply the concession fare unless you have obtained the necessary approval through Translink.
At the Domestic and International Airport stations you can top-up, check balance, change expiry date (within the 3 month grace period), and obtain a refund on the Go Card deposit/ balance. To obtain a refund the go card must be in credit and it is limited to a maximum of $50.
Please note: that priority will be given for customers travelling on the departing train before refunds can be processed.
Yes, you receive a discount when travelling to suburban stations (excluding the journey between the Brisbane Airport and South Brisbane station: including: Eagle Junction, Wooloowin, Albion, Bowen Hills, Fortitude Valley, Central Station, and Roma Street Station).
Please see www.translink.com.au for the fares charged by Translink when using a Go Card to travel with Airtrain.
Yes, you can use a Go Card at both the Domestic and International Airport stations, as well as when you’re traveling between the Airport and any South East Queensland rail station.
No, there is no surcharge for most oversized luggage including surfboards, prams, wheelchairs, golf clubs or pushbikes. Just make sure you inform staff when you arrive at the airport so that we can provide an appropriate vehicle to accommodate the luggage. Vehicles are unable to accommodate motorised wheelchairs.
Unfortunately, we cannot provide this service from Gold Coast Airport due to licensing restrictions. Alternatively, you can make your way to Varsity Lakes train station and use the Airtrain service to the Brisbane Airport.
We service most suburbs on the Gold Coast however we do not service every suburb. The booking form will notify you if we do not service a suburb. Alternatively, call our office to check your suburb if booking on arrival. Unfortunately, we are unable to provide this service to any addresses beyond Queensland State border.
If you are looking to get from the Brisbane Airport to a private address or hotel accommodation on the Gold Coast, we offer a chauffeured service called AirtrainConnect. You simply need to catch the Airtrain to a Gold Coast station and a chauffeured vehicle will transfer you to your Gold Coast Address.
This service also includes a complimentary break of journey (stopover) in Brisbane City on your way from Brisbane Airport to the Gold Coast. You can spend as many days as you like in Brisbane City and just hop back on the train once you are ready to continue your journey. To take advantage of this service, after you have made your AirtrainConnect booking, either email [email protected]or call 1800 119 091 and quote your booking number and let us know that you would like to stopover in the Brisbane C Our staff will then have all your tickets ready for collection when you arrive at the Brisbane Airport.
The family fare applies to the AirtrainConnect service only. It applies when two adults and two children (aged 5yrs -14yrs) are travelling together. The normal child fare will be applicable for any extra children.
The child fare applies for children aged 5yrs-14yrs (inclusive). Children under 4 years travel free of charge to any of the stations, and children aged 5yrs-14yrs travel free when traveling to and from the Airtrain Brisbane City stations (when travelling with an adult on a paper or eTicket, this does not apply to go card travel). If you are traveling with infants using the AirtrainConnect service, you will be asked whether you require a booster seat or baby capsule when you arrive.
All children aged 14 and under travel free between Airtrain's Brisbane Airport and Brisbane City stations (when travelling with an adult on a paper or eTicket, this does not apply to go card travel). If travelling to any suburban station including Gold Coast stations, the fare charged on the website is only the Translink portion of the fare.
There are also discounts associated with the AirtrainConnect fare for children as this service is managed and controlled by Airtrain.
If you regularly travel between the Airport and Brisbane City, Zone 1 or Gold Coast stations, an Airtrain ticket book may be for you. Regular travellers and businesses enjoy the convenience of pre-buying multiple tickets to use as needed.
Ticket books can be ordered online or purchased at either of the Airtrain stations.
For more information please click here
Yes, one (1) carer can travel free to all Brisbane City and Suburban stations when travelling with a Companion Card holder. However, the Companion Card holder requires a valid ticket to travel.
Concession fares do not apply for travel between Brisbane Airport and Brisbane City stations. Concession fares only apply when travelling to and from Brisbane Suburban stations.
Please Note: You are unable to purchase a concession fare online. For applicable concession cards please click here.
For the safety and comfort of all passengers, animals are not permitted on any Airtrain or Queensland Rail train service, even if they are in travel cases. We do however, allow guide, hearing and assistance dogs (that are trained and registered in accordance to the Guide, Hearing and Assistance Dogs Act 2009) to travel with Airtrain.
Yes, Most Airtrain services are equipped with luggage racks. there is space for luggage on the train, most oversized luggage (such as prams, golf clubs, surfboards, and pushbikes) can be catered for. Train carriages also have fold-away seating to accommodate wheelchairs.
Airtrain’s Airport stations were purposely built to accommodate passengers needing wheelchair access. Both the Domestic and International Airport stations have lifts provided.
For more information, please click here.
If you are at the Domestic or International Airport stations, please see a staff member for assistance.
If you are at any other Queensland Rail station, please call 13 16 17, or SMS 0428 774 636 for assistance.
If you are at the Domestic or International Airport station, please see a staff member for assistance.
If you are travelling from any other Queensland Rail station, prior to the closure please call 13 16 17, or SMS 0428 774 636 for assistance.
Please email [email protected], fill in a contact us form (this needs to be linked), or call freecall 1800 119 091 to enquire about lost property at Airtrain. To enquire about lost property found on rail replacement buses, at Queensland Rail stations, and on rail services please phone Queensland Rail on 13 16 17.
