COVID-19 travel update

Catch Airtrain to all Gold Coast stations or continue on with tram to the beachside suburbs - all inclusive.


Brisbane's Airtrain

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COVID-19 Travel Update

Last updated 21/09/2022

Airtrain is open and operating the normal timetable for both the Domestic and International Terminals. Please check our service changes page for any services impacted by track work.

We are closely following the official advice from the Australian Government and the World Health Organisation on the public health response to the coronavirus outbreak.

Advice for travellers

Please see Brisbane Airport’s passenger information webpage, click here.

Airtrain’s additional health and safety measures

  • Airtrain is an accredited COVID Clean Practicing Business and is following all the practices and guidelines of this accreditation.
  • Airtrain has increased cleaning of hard surfaces and key customer touchpoints.
  • Airtrain has increased the number of staff cleaning at Brisbane Airport Stations.
  • Airtrain stations are being fogging sanitised (similar to steam cleaning with sanitisation) frequently.
  • Inside trains have had surface cleaning increased.
  • Queensland Rail is spraying the inside of units with an odourless disinfectant.
  • Daily cleaning across all South East Queensland public transport has increased.
  • Queensland Rail has tripled the number of staff focused on cleaning high traffic stations in peak times, boosted regular cleaning measures, and begun a new disinfecting process.
  • Across the Translink network and at the Airtrain stations we are promoting cashless payments (pre-paid tickets and go card) to reduce cash handling.
  • Translink has introduced a COVID-safe public transport plan that outlines the measures in place to ensure the health and safety of customers and transport staff when travelling on public transport.

Brisbane Airport’s additional health and safety measures

  • Brisbane Airport has intensified the cleaning regime throughout the terminals with a focus on high traffic areas and touchpoints.
  • Hand sanitiser units are located throughout the terminals including at security checkpoints.
  • Brisbane Airport has increased public health messaging in the terminals, encouraging everyone to maintain good hygiene practices.

What you can do

Customers have a key role to play when they travel, we encourage you to follow these simple steps –

Leave a gap

When travelling, leave a gap of 1.5 meters between you and others where possible by:

  • standing away from others while at a stop or platform
  • leaving space between you and the person in front as you enter the vehicle
  • sitting away from other people

Follow the advice

Follow the advice of World Health Organisation (WHO) in following good hygiene practices these include –

  • Washing your hands frequently and thoroughly.
  • Avoid touching your hands, nose, and mouth.
  • Practice good respiratory hygiene. Cover your face when you sneeze or cough with your bent elbow or a tissue. Dispose of the used tissue immediately and be sure to wash your hands thoroughly afterward.
  • If you have a fever, cough or difficulty breathing, seek medical care early.
  • If you are feeling unwell, stay home.

Further information can be found here.